(CARICOM Secretariat, Turkeyen,
Greater Georgetown, Guyana) The Caribbean Community
(CARICOM) has launched an online system which allows
consumers in 14 Member States to alert authorities
on dangerous products which they detect in the
It is called the CARICOM Rapid
Exchange System for Dangerous non-food Consumer
Goods, (CARREX) and was developed in response to
concerns voiced by consumer bodies of the need to
strengthen the Region’s market surveillance for
unsafe consumer goods.
National Contact Points have been
created in Antigua and Barbuda, Barbados, Belize,
Dominica, Grenada, Guyana, Haiti, Jamaica,
Montserrat, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Trinidad and
Tobago, who are all participating in this regional
system. The notification system covers non-food
consumer products such as motor vehicles, electrical
items, toys and a range of others which more than 13
million consumers in these countries use annually.
CARREX operates through an online
portal (webpage) that allows consumers in any of the
participating countries to alert their national
contact point about a product, which they have
detected, has caused harm or poses a safety hazard.
CARREX was officially launched
earlier this year following a decision by the
Council for Trade and Economic Development (COTED)
in November 2011. Leading up to its launch, 12
persons from participating countries’ national
contact points were trained on the use of a secure
system, which allows them to transmit notifications
to each other through a regional secretariat located
at the CARICOM Secretariat, CSME Unit in Barbados.